OUR POLICY
Your appointments are very important to us here at YJ Dominican Beauty Salon. Time allocated for an appointment is reserved especially for you. We do understand that sometimes schedule adjustments are necessary; therefore, we respectfully request at least 12 hour notice for adjustments to your appointments and for cancellations. All our policies are designed to benefit our guests and provided in the best quality and excellent service for our established and future clientele.
CANCELLATION POLICY FOR OUR VALUED GUESTS
Please understand that when you forget or cancel your appointment without giving enough notice, we miss the opportunity to fill that appointment time and clients on our waiting list miss the opportunity to receive services they need. We ask that all new and current guests supply a credit card/deposit. All cards on file are added to the system via a secure electronic process that ensures the information is encrypted and remains secure. In the event that we do not receive the required notice for adjustments and cancellations the following fees will be applied to your card or alternatively billed out to you:
- Notification given at least 12 hours prior to your appointment will receive no charges.
- A $25 deposit is required and will be applied to your total, after service rendered.
- Deposit is no refundable for NO SHOW-NO CALL.
CANCELLATION POLICY FOR OUR PREFERRED GUESTS (REGULARS)
If you are a Preferred Guest and need to cancel within a 12 hour period, your cancellation fee may be waived at the discretion of your Service Provider.
CONFIRMATION EMAILS & TEXTS
As a courtesy, we will send out an email and or a text to confirm your service appointments (1) one day prior to your appointment date. We do understand how easy it may be to forget an appointment therefore all our appointments are confirmed 24 hours prior via email/text for your convenience. Please ensure that we have your current email address and mobile number on file in order to be able to do so in a way that may be beneficial to you. It remains your responsibility to remember your appointment dates and times to avoid late arrivals, missed appointments and help us service our guests better by providing enough notice to avoid the cancellation fees.
HEALTH CONCERNS & UNDER AGED GUEST
Please let us know before hand any health concerns to properly use our products.
Guest under 18 are welcome to receive salon service accompanied by an adult.
PRICE MENU AND PRICE VARIATION
Please note: Price increase variations are subject to hair length, density & texture.